Improving Business Efficiency Through Technology
About Us
For over 15 years I have been following my passion for the application of software solutions in the hospitality sector. In recent years, I have led the rapid development of the systems' structure in Jamie Oliver Restaurant Group and executed enterprise systems implementations projects across different levels of Brasserie Bar Co organisation.
My pragmatic approach to complex systems implementations made me recognisable as someone, who fulfils the aspirations of the businesses driven by KPI improvements through automation and streamlining of processes across all areas of operation.
I've initiated Malui Consulting to help businesses with functionality scoping, implementation, project management, and administration of a wide range of hospitality business management applications:
CRM
Digital Customer Journey
Website & Mobile Apps
Loyalty Schemes
Point of Sales
Orders & Payment Processing
Pay at Table / Click & Collect / Delivery
Menu Content Management
Kiosks & Digital Signage
Capacity Management
Reporting & Data Analysis
Procurement & Inventory Management
Recipes & Menu Engineering
Kitchen Display Systems
Kitchen Production Management
Services
Discovery
There are plenty of solutions claiming to be the best on the market. I'm here to properly analyse your needs, use my experience in functionality scoping, and project staging to recommend solutions that will guarantee measurable improvements across different areas of your business.
Commercials
Working alongside strong corporate financial leaders made commercial aspects of the projects a key element of the long-term benefits of any system implementation for me.
Based on your brief, I will focus not only on choosing the right functionality for you but on matching the commercial aspects with your expectations.
Implementation
This is a very exciting element of the overall process... Planning and executing each and every element of the technology implementation puzzle that will lead to these measurable improvements highlighted at the beginning of the journey...
Integrations
As a part of the discovery process, we will review your existing solutions and offer help in planning seamless integrations. It will allow the correct approach to potentially demanding processes at the early stages of the implementation.
Training
Every system implementation triggers operational change across different levels of the business structure. Using my proven experience, I will help your team approach the change in ways allowing a seamless transition to new operational requirements, provide training, workshops, and documented guidelines focused on specific elements of the implemented solution.
Management
Even the best-executed implementation of a new software solution doesn't guarantee long-term benefits for the business. Things may slip away very quickly if you don't maintain it regularly. I can offer my expertise in ongoing systems management, or provide your team with systems management guidelines.
Our clients
